1. Information We Collect
a) Personal Information
When you place an order or create an account, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing & Shipping Address
- Payment Information (processed securely by payment gateways)
b) Non-Personal / Technical Data
We may collect:
- Browser type
- Device type
- IP address
- Cookies & usage data
- Pages visited and time spent
This helps improve website performance and user experience.
c) Plant Purchase & Support Data
We may store information related to:
- Past orders
- Customer support queries
- Replacement requests (like unboxing videos/photos)
2. How We Use Your Information
Your information is used for:
- Processing and delivering your orders
- Providing customer support
- Improving our website and services
- Sending order updates, offers, and notifications
- Fraud detection and preventing unauthorized activities
- Maintaining transaction records as required by Indian law
We never sell or misuse customer information.
3. Cookies & Tracking
Cookies help us:
- Remember your cart
- Save login preferences
- Offer personalized content
- Analyze website usage
You can disable cookies in your browser, but some features may not function properly.
4. Sharing of Information
We may share your information only with trusted partners:
a) Delivery Partners
To deliver your plants to your address.
b) Payment Gateways
Secure payment processors like Razorpay, Paytm, etc. (We do not store your card details.)
c) Service Providers
For analytics, SMS/Email notifications, website hosting, etc.
We never sell or share your data with third parties for marketing without your consent.
5. Data Security
We use industry-standard security measures to protect your data, including:
- SSL encryption
- Secure servers
- Restricted access
- Regular audits
However, no online transmission is 100% secure; users are advised to use strong passwords.
6. Your Rights as a User (India)
You can:
- Request access to your stored information
- Update or correct your details
- Request deletion of data (unless required by law)
- Opt out of promotional emails/SMS
7. Links to External Sites
Karikar.in may contain links to third-party websites.
We are not responsible for their privacy practices, content, or security.
Users should review each site’s policies before interacting.
8. Children’s Privacy
We do not knowingly collect personal data from individuals under 18 years of age.
If such data is discovered, it will be deleted immediately.
9. Changes to This Privacy Policy
We may update this policy from time to time.
Revised versions will be posted on this page with an updated date.
We encourage users to review it periodically.
10. Contact Information
If you have any questions about this Privacy Policy, please contact us:
📧 Email: support@karikar.in
📞 Phone: +91 6297766196
🌐 Website: www.karikar.in
🕒 Support Hours: Mon–Sat, 10 AM to 9 PM (IST)